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餐飲店家 OMO 解決方案OMO Solution for Restaurants

專心做生意
會員行銷自動跑

Focus on your business
marketing runs itself

一套整合 LINE 會員、滿額自動送禮、沉睡客喚醒、裂變傳播的 OMO 平台。 不用學程式、不用裝 App、不用增加人力, 老客自動回流、新客自動上門。

One OMO platform that unifies LINE membership, automatic spend-based rewards, dormant-customer win-back and viral referrals. No coding, no app installs, no extra staff — regulars come back and new customers walk in, automatically.

餐飲 POS 廠商 合作夥伴計畫Partner Program for Restaurant POS Vendors

您專注 POS 本業
會員、行銷、LINE 生態系交給我們

You focus on POS
membership, marketing & LINE are on us

淘好店是一套完整的 OMO 虛實整合零售平台, 深度整合 LINE 生態系、裂變行銷與精細權限控管。 POS 廠商只需開一張 API,立刻為您的客戶補齊完整的會員行銷武器庫。

TaoStores is a complete OMO retail platform with deep LINE integration, viral marketing and fine-grained permission control. Open one API and instantly give your clients the full membership-marketing arsenal.

已整合的 POS 合作夥伴Integrated POS Partners
12+
核心功能模組Core feature modules
200+
API 端點完整覆蓋API endpoints covered
LINE
原生 LIFF / OA 深度整合Native LIFF / OA deep integration

線上預約系統 — 餐廳訂位 × 美業預約

Online Booking — Restaurant Reservations & Beauty Appointments

顧客 24 小時隨時選時段、即時確認、自動提醒。餐飲訂位與美業預約,一套系統搞定。

Customers pick a time slot 24 hours a day, with instant confirmation and automatic reminders — restaurants and beauty in one system.

了解線上預約Explore Online Booking

不用學技術 · 不用增加人力 · 客人自己留住

No Tech Skills · No Extra Staff · Customers Stay

專為餐飲業設計的會員行銷工具,從滿額送禮、生日禮到沉睡客喚醒全都自動跑。

Membership marketing built for F&B — spend-based rewards, birthday gifts and dormant-customer win-back all run on autopilot.

零學習成本

Zero Learning Curve

全中文後台、流程都用問答方式設定,老闆與店員都能直接上手。常見行銷方案(滿額禮、生日禮、會員日)內建範本,一鍵套用。

Simple Q&A-style setup that owners and staff pick up right away. Built-in templates for common campaigns (spend-and-reward, birthday gifts, member days) — apply in one click.

客人留在 LINE 內

Customers Stay in LINE

顧客不用裝 App、不用記帳號密碼,直接在 LINE 看到點數、優惠券、生日禮、會員卡。店家也用 LINE OA 一鍵推播,到達率比 SMS 高 10 倍。

No app installs, no passwords. Points, coupons, birthday gifts and member cards live right inside LINE. One-tap push via LINE OA with 10× the reach of SMS.

行銷自動跑

Marketing on Autopilot

消費滿 500 自動送下次飲料券、會員生日當天自動發禮、30 天沒回流的客人自動推播優惠。設定一次,後續全自動,不用每天記著操作。

Spend NT$500, get a drink coupon for next time; birthday gifts sent automatically on the day; customers inactive for 30 days get a win-back offer. Set once, runs forever.

連鎖店一鍵管理

Multi-Store Made Easy

總部後台統一管理多分店,每張券可限定哪家店使用、加盟主只能看到自己店的資料,連鎖品牌與加盟總部都適用。

HQ manages every branch from one console. Restrict each coupon to specific stores; franchisees see only their own data. Built for chains and franchise HQs alike.

裂變傳播帶新客

Viral Referrals Bring New Customers

老客一鍵轉贈優惠券給朋友,新客領券順勢加入會員;多人結帳時點數可自動均分讓陪同的人也成為會員,拉新成本歸零。

Regulars gift coupons to friends in one tap; new customers join as they redeem. Split points across dining companions at checkout and acquisition cost drops to zero.

洞察會員 抓 VIP

Know Your VIPs

系統自動標記 VIP、即將流失的客人、生日壽星、消費前 20% 高價值會員,告訴您「今天該對哪些人做什麼」,不再憑感覺做行銷。

Auto-flags VIPs, churn-risk customers, birthdays and top-20% spenders — telling you exactly who to target today. No more marketing by gut feeling.

從「賣 POS」升級為「賣完整解決方案」

Upgrade from Selling POS to Selling Complete Solutions

餐飲店家越來越要求不只結帳,還要「會員、行銷、LINE 互動」。

Restaurants now demand more than checkout — they want membership, marketing and LINE engagement.

客戶綁更牢 · 降低流失

Stickier Clients · Lower Churn

POS 加上完整會員資產(點數、儲值金、會員等級、票券歷史)後,店家黏著度提升。

Add full membership assets (points, stored value, tiers, voucher history) on top of your POS and merchant retention climbs.

LINE 原生整合

Native LINE Integration

LIFF 會員頁、OA 通道、Flex Message、Rich Menu 全配,餐飲店家最在意的「在 LINE 上做客戶經營」一次到位,不需要另外裝 App。

LIFF member pages, OA channel, Flex Messages and Rich Menus — the LINE-based customer engagement F&B merchants care about most, delivered in one package with no extra app.

12 大行銷武器

12 Marketing Weapons

不只「集點」這種陽春功能。包含裂變傳播、精準推播、刮刮卡、抽獎、問卷、揪團、分潤等 12 大模組,每一個都是可單獨販售的價值點。

Far beyond basic loyalty points: viral referral, precision push, scratch cards, lucky draws, surveys, group buying, revenue sharing and more — 12 modules, each an independently sellable value point.

連鎖店天生支援

Multi-Store by Design

多分店架構從一開始就內建。每張券、每個任務、每個禮物都可以限定特定分店有效,連鎖品牌 / 加盟主分權管理一次解決。

Multi-branch architecture built in from day one. Every coupon, mission and gift can be scoped to specific branches — chain brands and franchisees each get the right access.

細緻權限控管

Fine-Grained Permissions

店長、店員、會計各自不同的功能權限(手動扣點?退單?查看個資?)都可細項調整,符合餐飲業多角色管理的實際需求。

Managers, staff and accountants each get precisely tuned permissions (manual point deduction? refunds? PII access?) to match how F&B teams actually operate.

AI 洞察報表

AI-Powered Insights

內建 AI 數據分析,自動產出會員結構、消費分群、回流預警、行銷成效報告,協助店家做下一波決策——這是賣 POS 永遠送不出去的價值。

Built-in AI analytics auto-generates member structure, spending segments, churn alerts and campaign reports to drive the next decision — value a POS alone can never deliver.

兩種介接方式 · 由您選擇

Two Ways to Integrate · Your Choice

不論您是想最快上線還是想精細控制流程,我們都提供對應方案。整合所需時間從 3 天到 2 週不等。

Whether you want the fastest launch or full control of the flow, we have a matching plan. Integration takes 3 days to 2 weeks.

方案 A · 由您提供API Option A · You provide the API

我們串您We integrate with you

配合你們的程式邏輯,針對對應的API端點進行串接。

We adapt to your logic and connect to your corresponding API endpoints.

方案 B · 我們提供API Option B · We provide the API

您串我們You integrate with us

我們提供完整 REST API,POS 端主動呼叫。適合「想自訂流程」的 POS。

A complete REST API your POS calls directly — ideal for vendors who want custom flows.

標準介接不合適?我們也接客製化

Standard integration doesn't fit? We do custom work

若您現有資料結構特殊、或業務流程有特殊需求(例如 自訂欄位、特定 webhook、SOAP/XML 格式),我們可針對您的格式或流程開發專屬 API。歡迎洽談需求與時程。

If your data structure or workflow is special (custom fields, specific webhooks, SOAP/XML formats), we can build dedicated APIs around your format and flow. Let's talk requirements and timeline.

從前場到後台 · 整套會員行銷流程

Front of House to Back Office · The Complete Loop

看別人怎麼用淘好店把回頭客留住,您也可以這樣做。

See how others keep customers coming back with TaoStores — and how you can too.

來店掃碼即享 VIP

Scan for Instant VIP

客人掃 QR Code 進入會員系統,店員當下立刻看到 VIP 等級、過去消費力、慣用菜色 → 提供精準銷售建議

Customers scan a QR code to join; staff instantly see VIP tier, spending power and favorite dishes → precise upselling on the spot

消費滿額自動送禮

Auto Rewards on Spend

單筆消費滿 500 自動送下次飲料兌換券、滿 1500 送主菜券,全部由系統自動發放到 LINE,無需店員手動操作

Spend NT$500, get a drink coupon; NT$1,500, a main-course coupon — all delivered to LINE automatically, no staff action needed

多人同行裂變給點

Split Points Across the Table

結帳時可「點數均分給多位顧客」,自動讓陪同的朋友也成為會員、也獲得點數 → 拉新客成本歸零

Split points among everyone at checkout — dining companions become members and earn points too → zero acquisition cost

沉睡客自動喚醒

Dormant Customer Win-Back

系統偵測 30 天沒回流的客人,自動推播限定優惠券引導回流,回流後自動標記轉換成效

Detects customers inactive for 30 days, auto-pushes a limited offer, and tracks the conversion when they return

生日當天自動送禮

Birthday Gifts on the Day

會員生日當天系統自動發放生日禮(飲品 / 主餐 / 點數任選),LINE 訊息一併送達,店家不用每天看名單

Birthday rewards (drink / main course / points) sent automatically with a LINE message — no daily list-checking

累積消費自動升 VIP

Auto VIP Upgrades

顧客消費累積達門檻自動升等並通知,下次消費直接套用 VIP 折扣與折抵規則,整套等級制度不用人工調整

Hit the spending threshold and get upgraded and notified automatically; VIP discounts apply on the next visit — the whole tier system runs itself

12 大模組

12 Modules

所有模組都已整合在同一個後台,依您的業態挑選需要的功能開啟即可。

All modules live in one console — enable whichever your business needs.

每一個模組都是可獨立販售的功能點,POS 廠商可選擇全部上架或挑選核心 6-8 個給餐飲客戶。

Each module is independently sellable — launch them all or pick the core 6–8 for your restaurant clients.

每個方案都內建的核心營運功能。

Core operations included in every plan.

基本 01CORE 01

掃描核銷Scan & Redeem

門市端核心操作介面

The in-store operations hub

  • 多合一掃描(消費 / 給點 / 核銷 / 發票)
  • 多人同行裂變給點
  • 店員碼解鎖敏感操作
  • 外接掃描槍支援
  • All-in-one scan (purchase / points / redeem / invoice)
  • Split points across groups
  • Staff-code lock for sensitive actions
  • Barcode-scanner support
基本 02CORE 02

精準受眾Precision Audience

多維度會員篩選推播

Multi-dimension member targeting

  • 消費力 / 屬性 / 資產交集
  • 標籤 + 問卷結果可組合
  • 包含 / 排除邏輯
  • 支援沉睡客 / RFM 分群
  • Spending / attribute / asset filters
  • Combine tags + survey results
  • Include / exclude logic
  • Dormant & RFM segments
基本 03CORE 03

標籤管理Tag Management

會員自動畫像系統

Automated member profiling

  • 消費滿額自動貼標
  • 購買特定品項貼標
  • 點擊連結貼標
  • 支援標籤群組管理
  • Auto-tag on spend thresholds
  • Tag by items purchased
  • Tag on link clicks
  • Tag group management
基本 04CORE 04

裂變行銷Viral Marketing

舊客拉新客的自動擴散

Old customers bring new ones, automatically

  • 轉贈機制(雙方得點)
  • 集友任務(拉 N 位好友)
  • 兌換連結可追蹤
  • Gifting (both sides earn points)
  • Friend-gathering missions
  • Trackable redeem links
基本 05CORE 05

數據報表Analytics

AI 洞察 + 營運儀表板

AI insights + operations dashboard

  • AI 趨勢分析建議
  • 會員結構分析
  • 沉睡客喚醒成效
  • 外部資料整合
  • AI trend suggestions
  • Member structure analysis
  • Win-back performance
  • External data integration
基本 06CORE 06

行銷工具箱Marketing Toolbox

互動行銷大滿配

Interactive campaigns galore

  • 禮物 / 問卷
  • 大禮包 / 滿額贈
  • Gifts / surveys
  • Bundles / spend-and-reward
基本 07CORE 07

系統設定System Settings

細緻權限與全域控管

Fine-grained permissions & global control

  • 多角色權限(店長/店員/會計)
  • 分店分權管理
  • 公告廣播
  • 200+ 細項設定
  • Multi-role permissions (manager / staff / accountant)
  • Per-branch access control
  • Announcements
  • 200+ granular settings

可依業態需求單獨選購、開啟的進階功能。

Advanced features you can enable per business.

加購 01ADD-ON 01

商品販售E-Commerce

電商 + 進階銷售規則

Online store + advanced sales rules

  • SKU 級庫存管理
  • 冷鏈物流(常溫/冷藏/冷凍)
  • 多件優惠設定
  • 廠商直發支援
  • SKU-level inventory
  • Cold-chain logistics (ambient / chilled / frozen)
  • Multi-item discounts
  • Vendor drop-shipping
加購 02ADD-ON 02

電子名片Digital Business Cards

LINE Flex Message 數位名片

LINE Flex Message digital cards

  • 品牌公版 + 個人版分流
  • 發送密碼權限鎖
  • 多版型拖曳排序
  • 業務名片個人化
  • Brand + personal variants
  • Send-password permission lock
  • Drag-and-drop layouts
  • Personalized sales cards
加購 03ADD-ON 03

票券與寄杯Vouchers & Prepaid

多型態票券資產管理

Multi-type voucher assets

  • 課程券 / 寄杯券(多杯預扣管理)
  • 儲值金(pre-paid 餘額折抵)
  • 優惠券(折價 / 免運)
  • 票券到期通知與展延
  • Class passes / drink cards (multi-cup prepaid)
  • Stored value (pre-paid balance)
  • Coupons (discount / free shipping)
  • Expiry reminders & extensions
加購 04ADD-ON 04

群組揪團Group Buying

團購管理工具

Group purchase management

  • 團購主後台
  • 揪團活動設定
  • 團購業績統計
  • Organizer console
  • Campaign setup
  • Sales statistics
加購 05ADD-ON 05

分潤系統Revenue Sharing

夥伴 / 員工業績計算

Partner / staff commission engine

  • 多層級推薦獎金
  • 銷售分潤計算
  • 與裂變系統連動
  • 分潤排行榜
  • Multi-tier referral bonuses
  • Sales commission calculation
  • Linked to the viral system
  • Leaderboards

看看淘好店能為您的店做什麼

See what TaoStores can do for your business

30 分鐘線上 Demo,我們陪您一起規劃會員行銷藍圖,不會推銷不需要的功能

A 30-minute online demo — we'll map out your membership marketing plan, no pushy sales

準備好為您的客戶提供完整方案了嗎?

Ready to offer your clients the complete solution?

30 分鐘線上 Demo,了解 POS 廠商合作模式與技術介接細節

A 30-minute online demo covering partnership models and integration details